ICS AlignmentSuite delivers explainable AI that catches leakage, enforces policy rules, and keeps your team aligned. ICS is run by industry experts with 75+ years of combined experience.
ICS AlignmentSuite is an integrated Suite of AI-powered tools — purpose-built to catch leakage, enforce policy rules, and keep adjusters and managers aligned. Built by a workers’ compensation specialist with 36 years experience across carriers, TPAs, and State funds — a patent-pending, computer-implemented improvement designed to enhance claim-handling systems through explainable automation, auditable logic, and actionable AI-driven decision support.
Each intelligent module works independently where you need them most — and in harmony to form a single, auditable layer of AI intelligence across ICDs, imaging, time, and provider behavior. AlignSuite is designed to integrate as a sidecar — fast to implement, low-risk to deploy — and keep your internal systems clean while providing auditable, explainable signals to managers and adjusters.
ICS was founded by a father–daughter team with more than 75 years of combined workers’ compensation experience. Co-founder Terri Hoehne brings 36 years hands-on experience across carriers, TPAs, and state funds. ICS’s co-founder Larry Hoehne contributes 40 years leading WC companies in Washington and California. He designed Paradigm Infosystems, the third most widely used WC claims platform in the U.S., later acquired by Crawford & Company.
Comprehensive AI-powered dashboards provide instant visibility into claims trends, patterns, and performance metrics with monthly and quarterly insights.
AI compares current diagnoses to the anchored baseline diagnoses to surface change-in-condition.
AI compares imaging narratives to detect meaningful diagnostic drift over time.
Detects reopenings >12 months post-closure using CPT 99212–99215 and ICD drift vs. baseline (retro + prospective).
AI audits a single provider’s patterns across your book of business.
Operates downstream of your billing vendor (e.g., Definiti, Mitchell, Coventry) to audit provider behavior across repriced medical bills.
Audit intelligently. Act confidently.
Private demos under NDA. We’ll walk through outcomes, audit transparency, and integration fit — without exposing proprietary logic.